American Express Complaint

American Express Complaint

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unhappy with the AMEX forced card change requiring the chip implant - American Express Blue


I am unhappy with the forced card change requiring the chip implant. Customers are not allowed to opt out and, allegedly, removal of the chip will render the card useless. I spoke to numerous customer service reps and supervisors who all proceeded to argue their side rather than seek an amicable resolution. You can call 866-524-8196, ask to speak to customer service rep, and/or file a complaint to let them know exactly how you feel!


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