American Express Support Ticket

gift card declined

Created By: frank2's Picture frank2 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 6 years ago
Department: N/A Replies: 1

I was given a american express card 7 months ago and upon attempted use, it was declined. After calling the number on the back of the card, I was told the card had a zero balance. The gift card has never been used!!! My daughter purchased this card for me and her $50 was hard to come by and the card needs to be re-activated with said amount or monies should be returned. I thought this was a sucessful and reputable company, I now know why. :-(


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