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American Express Support Ticket - email verification

American Express Support Ticket

email verification

Created By: Lindhills's Picture Lindhills Last Reply: Lindhills's Picture Lindhills
Priority Level: [Medium] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

Someone is using my email account for their American Express online account. I too have an American Express account so I cannot just create a filter and trash them all. American Express fails to use email verification, allowing users to purposefully or accidentally attach the wrong email to their account. This is bad practice and amateurish. I have tried to contact them about this, but since I cannot access the other person's account I cannot get them to do anything about this issue. They have been unhelpful to say the least. This is really a bad company to screw up on such a basic, standard procedure of email verification. Wow.


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