American Express Support Ticket

Rewards Taken Away

Created By: Batty7's Picture Batty7 Last Reply: Batty7's Picture Batty7
Priority Level: [Emergency] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0

I recently turned in my notice to my employer, Fresenius Medical Care. As a result, they chose to terminate my employment on October 3rd, along with my corporate AMEX card. I had spend my own money to sign up for the rewards program, and went to utilize my points. Unfortunately I was told that since my employer took too long to reimburse me with over $10,000 so I could pay off my bill, and the card was already cancelled that I would not be awarded these points, which would account for nearly $100 in rewards.

This is not an acceptable practice, I earned these points and although I escalated to the Supervisor she informed me that I would still not be awarded the points.

Jeff Battinus


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