American Express Support Ticket - Philadelphia, Pennsylvania

Refunding a gift card - AMEX Gold card

Created By: Veryunhappy1's Picture Veryunhappy1 Last Reply: Veryunhappy1's Picture Veryunhappy1
Priority Level: [High] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0
Product: AMEX Gold card

I purchased an $180. Gift card to pay for bus tickets on 5/9/15 @ 3:49 pm I must have dropped the card after leaving the store. American Express claims they could not find my card. I faxed in a copy of the reciept gave them all the information they asked for, only to be told theres nothing we can do. After being on the phone for 3hours trying to resolve this I'm being told that I must just accept the loss.


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