American Express Support Ticket

Late Fee

Created By: kwelname's Picture kwelname Last Reply: kwelname's Picture kwelname
Priority Level: [High] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

I was charges a $27 late fee for missing the payment by 2 days and Customer Service told me the reason I gave them was not good enough to reverse the charge? I usually pay as soon as the bill arrives, I always pay the full balance and they will cut me no slack the first time in 3 years that I am 2 days late? They did tell me that they are reasons they will reverse the charge but honest is not one of them?


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