American Express Complaint

American Express Complaint

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American Express may think they are an elite credit card company but their customer service and care of their consumers is the worst. I have been a member since 1987 and most of that time, until recently, was a satisfied customer. But since recent incident involving my credit card management, I think they are horrible with consumer satisfaction. I have seriously considered cancelling but, only out of inconvenience, have not. I know I am just a minor problem with this complaint but it just feels good to vent. I so wish there was some way someone of importance with this credit card company could hear my story . . . but it really would not matter anyway to such a large corporation because as we all know it is about money not the customer.


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