American Express Complaint

American Express Complaint

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Violated Senior Citizen


American Express tricked me....sending application...filled it out, got card, before I used it I called them to as what was amount of credit line.... rep says $1000.00.
Use card for hotel, bill comes, telling me I owe whole amount by middle of month. I call.
Rep now telling me ... you have a charge card, must pay balance every month. I never saw that coming. I get out their paperwork and still do not read this. I am alone on a very low pension. I would have never wanted a card like this. I canceled it immediately. I asked what balance is $588.00. I will have to send 300.00 and starve for two months to pay it off.
Or send small amount where they will be charging me a $38.00 penalty add on every month, then the $95.00 annual fee will hit. This mistake will easily cost me over a $1000.00 to fix.
Well I will never trust American Express AGain. Taking advantage of Senior Citizens.
At least the rep I called before I used the card should have explained the card..... I thought it was strange he just seemed to make up a credit line amount.


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