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American Express Complaint - Gift card - $100 Gift Card
American Express Complaint

American Express Complaint

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Gift card - $100 Gift Card


This is a complaint with American Express gift card. My son tried to use his $100 gift card which he received in May and the expiration date was 12/12. It wasn't accepted!! When both he and I called separately we were told to write a complaint because their records didn't go back that far, but they could see there was no activity!! Is this any way to treat a customer in this economy-to lose $100 plus fee?? I am a gold card member since 1982 and expect better service. Please contact me in how you intend to remedy this problem.


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Comments


frieda123 says: (8 years ago)
 0
i purchased a few items using my american express gift card and returned 2 of the items.i was told it takes "8" days for the refund to appear back on the card..feeling uneasy ..why wouldnt it appear immediately like a credit card refund...has anyone had any experience with returns?



RichardBF says: (8 years ago)
 0
I too have problems with American Express gift cards. The expiration dates are meaningless. They take your money ASAP and destroy the records of your card. Don't do business with American Express.




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