American Express Complaint

Reviewed by knotar

All American Express Reviews

Amex gift cards - gift card

I ordered and AMEX gift card online for a relative. After emtering my credit card info., the next screen came up and told me that the order could not be processed. I re- ordered the card and then got an email telling me I had placed two orders. I called immediatly and customer service told me that I could not change the order and he would be shipped the two cards. This puts me in a very embarrassing situation because now I have to call the person and tell them not to use one of the cards! What kind of outdated system does AMEX have that they can't make changes to orders just placed! Shame on them. I will not ever order another gift card from them.

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to American Express

SUBMIT a ticket
for American Express

WATCH videos
for American Express

More American Express Reviews and Complaints

MORE reviews and complaints
for American Express

BUSINESSES REPLY HERE

BUSINESSES: CLAIM YOUR BUSINESS NAME FREE

BUSINESSES: REPLY TO THIS CUSTOMER NOW

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More American Express reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"My local bookshop would not give me a refund even though I had a receipt. I submitted a complaint on MeasuredUp and the people at corporate contacted me to get me a refund. Thanks MeasuredUp." Sally R.

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: knotar
Company: American Express
Product: gift card
Date Added: 8 years ago

[Top]

American Express Complaint