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American Express Complaint - American Express wants you to have a difficult time redeeming your rewards - American Express Blue Cash Everyday
American Express Complaint

American Express Complaint

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American Express wants you to have a difficult time redeeming your rewards - American Express Blue Cash Everyday


American Express Rewards website would not accept my card CID today, saying it was not valid. It did this multiple times. This is not a new card nor the first time I have redeemed Cash Back.

Multiple times last year, my Cash Back rewards were not applied for months and I received letters from Amex apologizing for the technical error.

This should not be a manual process. What they should do is enable automated Cash Back credit to your account once you hit a threshold. Capital One, Chase or Bank of America (forget which), used to do that. My BoA Visa has a very similar reward structure and I may just have to switch back to using that as my primary card if this continues. I have used your card almost exclusively since 2012.

FIX YOUR BUGS AND MAKE IT SEAMLESS FOR ME TO REDEEM REWARDS!


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