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American Express Complaint - American Express Prepaid
American Express Complaint

American Express Complaint

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American Express Prepaid


I purchased an American Express Prepaid card to use for on-line purchases. Everytime I use it the monies do not go through even though they send a text saying it was deducted then I spend time calling AE and the company trying to get it resolved. AE says just to wait 8 days and the funds will be returned, that is if you can understand them. It's MY MONEY not AE's and in the account. As soon as I get this resolved I'm done with AE Prepaid.


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Comments


amex says: (6 years ago)
 0
Ditto to complaints on amex prepaid card. Same thing happened where money is put on hold. Amex cannot resolve this and I am an unsatisfied customer. This card is prepaid funds by the customer and yet funds are on hold and blocked. Customer service is a failure.




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