American Express Reviews and Complaints

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American Express Reviews

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  • American Express - customer service



    Your Customer Service is is appalling. I have been a card holder for the last nine months and I have paid my balances on time every single month and I have never been late. I went to check my app on my IPHONE and the account stated my card was cancelled. I called customer service imediately and was told I had no balance due. I then asked why my account showed as cancelled and I was then transfered and placed on hold for over 22 min. I hung up and called back - after holding for a few minute I spoke to a customer service REP and she stated my credit FICO score was the reason for the... More...
    (Credit Cards, Finance, Banks)
    shawnster930's Picture   shawnster930    0 Comments   Comments

  • Refund from company short



    im not sure what's going on but i am starting to get angry. first, i order a purchase from online company karmaloop, 1 of the 2 items comes and 2 weeks go by i haven't revived my hat. i contact karmaloop to resolve this. they get back to me trying to resolve the issue.they let a week go bye and my item doesn't come in so they say they refunded the card 27 dollars but when i checked only 21 was on the card. i contact them again for about the tenth time,highly frustrated by now. i decide to log onlije to check my balances and transactions. i see it states the last activity... More...
    (Credit Cards, Finance, Banks)
    stevenblanco109's Picture   stevenblanco109    0 Comments   Comments

  • Treating me like a criminal despite excellent credit history



    I have been a loyal client of American Express for over 20 years with a solid track record of paying my bills 100% on time. Amex was my favorite credit card as I felt they were always on my side, providing me with the benefit of the doubt when challenging possible fraudulent charges. Today, I received a call from one of their representatives ...in the middle of my busy workday...advising me that my account was being placed on hold pending a financial review of my account. I thought it was a scam at first as I currently have a $0 balance, and paid my substantial bill 14 days early. I... More...
    (Credit Cards, Finance, Banks)
    thinkbetty's Picture   thinkbetty    0 Comments   Comments

  • amex annual fee



    AMEX cancelled my BRITISH AIRWAYS AMEX CARD with no notice just saying they no longer felt i was creditworthy for the card at all as the exposure I was creating was not covered by their insurance. I have had no choice but to pay the minimum off per month and even though I am unable to use the card I still have been charged an outrageous £150 annual fee for the last three or four years which actuallly with the interest that has accrued on these charges also i would have finished paying off this card years ago. Do I have any recourse to reclaim this excessive charge for a card I... More...
    (Credit Cards, Finance, Banks)
    nellyicecream's Picture   nellyicecream    Read The Conversation   Read The Conversation

  • Poor AE Service



    I recently ordered several expensive gift cards. After being informed on 3/13 that they were shipped I finally called today (3/26) to find out where they were. You CS Rep advised the package address City was put on incorrectly - the pkg was returned and it was at thier office needing a proper address. WHY DID THEY NOT CALL ME TO TELL ME THIS? If I had not called, how long were they going to sit on the pkg. They have all my contact info. More...
    (Miscellaneous)
    lrschiltz's Picture   lrschiltz    Read The Conversation   Read The Conversation

  • Listing places that realy do not sell check as tho they do.



    Places that you can not BUY CHECKS listed as tho you can buy American Express Travelers Checks. I have one grip so far about where to buy the checks as most of the so-called "locations," such as in banks, you have to be a member of the bank to buy the checks. Most of the FAULT should go to the banks and their Juvenal policies, but the other 49% should be American Express themselves for LISTING these NO selling locations as place you can buy AETCs, when you really can not buy at all, unless you want to open an account, just to get the checks. They should not list them at all,... More...
    (Travel)
    infowarz's Picture   infowarz    0 Comments   Comments

  • American Express not honouring promotion



    American Express Premium Gold I applied for this card late last year and was thrilled to be approved. Amex had been known for outstanding customer service and many other benefits. I like to pay off all accounts monthly so Amex fit my needs or so I thought. The card came with an offer of 25,000 bonus points if I spent $2000 within three months. Or so they said at first. I spent that amount within a week or two and paid it off immediately. Then I started to wait for the points promised in every single promotion. Nothing. I called the number on the back of the card and the lady said within a... More...
    (Credit Cards, Finance, Banks)
    Trowland's Picture   Trowland    2 Comments   Comments

  • American Express Premium Gold



    I applied for this card late last year and was thrilled to be approved. Amex had been known for outstanding customer service and many other benefits. I like to pay off all accounts monthly so Amex fit my needs or so I thought. The card came with an offer of 25,000 bonus points if I spent $2000 within three months. Or so they said at first. I spent that amount within a week or two and paid it off immediately. Then I started to wait for the points promised in every single promotion. Nothing. I called the number on the back of the card and the lady said within a month of meeting the minimum... More...
    (Credit Cards, Finance, Banks)
    Trowland's Picture   Trowland    0 Comments   Comments

  • worst credit card



    I had american express credit card for less than year. I had to cancel my account because of unprofessionalism of american express customer service. They provided me with misleading information in the regards of my dispute with Hotwire.com. I contacted customer service multiple times to make sure the problem will be taken care of and they were convincing me that American Express will do the best and will take care of my problem anyway. After all, American Express didn't resolve dispute in my favor and had to apologize for the customer representative's mistake in being... More...
    (Delivery Services)
    medyakova's Picture   medyakova    0 Comments   Comments

  • So Completely Unhappy with AMEX



    Gosh. were to start. First, my son tried to purchase game points online, but the address attached to my card was different than the one he was using. I logged into my AMEX account twice to make sure we were using the correct address and THREE times it was declined for wrong address. When I called AMEX they told me that I changed my address as a user, but not as a purchaser... WHAT THE .... so they changed it for me. They still charged my card for the decline three times... at $25 each time... totaling $75 then proceeded to tell me that I have to wait 8 days for it to be reversed...... More...
    (Credit Cards, Finance, Banks)
    scheriwalker's Picture   scheriwalker    0 Comments   Comments

  • Prepaid gift card



    In December 2012, I bought 2sets of PrePaid gift cards. One for $150 plus charges and another one for $250 and charges. I did not need the cards anymore so I asked for a refund. I was told by costumer service that my order has been processed and it will take 15 days to enter my account. After the 15 days I didn't get my refund so I called back and I was told that my order had to be reprocessed and take another 15 days. After the 15 days past, in January I was told that the order did not go through again and had to be re-reprocessed. I have been waiting and I haven't got a refund... More...
    (Credit Cards, Finance, Banks)
    Getmymoney's Picture   Getmymoney    1 Comments   Comments

  • TOOK MY MONEY AFTER DECLING AT ATM WITH NO MONEY IN HAND.



    I went to the ATM at the Walmart tonight to get my money out and the damn thing printed a receipt saying %u2018Declined. Reason: Bank Unavailable.%u201D So I called the Customer service hotline, was told, yea, they were experiencing difficulties and updating the system. BUT%u2026 two minutes later, I went to check my account and it said it approved my transaction. WHAT THE HELL? I loved this card because it had no fees, but this is the second time this month, %u201Csystems have been experiencing problems%u201D and I was unable to get my freaking money I was trying to withdraw. Walmart... More...
    (Credit Cards, Finance, Banks)
    UPYOURNOSE's Picture   UPYOURNOSE    0 Comments   Comments

  • AMEX SCAM



    - American Express Gold Premier Credit Card Promo Scam . I recently received an AmEx promo promising 25,000 bonus points if you sign up for the AmEx Gold Premier Card and spend $2000 in the 1st three months. and so i call in and apply ...got APPROVED...two weeks later ...i found out i was sign up for another promo 10,000 bonus point within the 1st 3 month of spending a $1,000.00 my case is still pending,but i'm hoping amex will do the right thing .... and honor those 25,000 bonus point.........TWITTER and FACEBOOK AWAITS.... More...
    (Credit Cards, Finance, Banks)
    mystic121's Picture   mystic121    0 Comments   Comments

  • AEPC Membership SCAM



    I have been an American Express card member for several years now. I received an unapproved AEPC Membership charge on my card the first time in early 2010. I immediately called the Membership Services 1-800-528-4800 number to have them remove the charge and to remove my name from the membership list. It's now 2012 and I am still getting charged over $100 for a membership that I did not approve or sign up for. American Express card is hoping that I would overlook this charge and just pay for it. This is company is a scam and I would like reimbursements for all the charges made and all... More...
    (Travel)
    Cheriesong's Picture   Cheriesong    1 Comments   Comments

  • AMEX the worthless



    I am American Express green card member since 2002. There comes not even a single day when I felt of having this card in my pocket of any use, it was always better to leave this card at home. I also hold cards of other hallmarks but let me express that AMEX is the poorest in all terms from its acceptance rate to customer services in Pakistan owned by Standard Chartered Bank. On every occasion related to AMEX cards use anyone may get a constant vivid notion that the banks team behind the card operations is on someone else's payroll, leaving no chance spared to spoil the AMEX card image,... More...
    (Credit Cards, Finance, Banks)
    maxavaan69's Picture   maxavaan69    0 Comments   Comments

  • American Express Bait



    AMERICAN EXPRESS OFFERED $150 CASH BACK BONUS WHEN I APPLIED ONLINE BUT DIDN'T ENTER THE CORRECT PROMOTION CODE WHEN THEY FINALLY PROCESSED MY APPLICATION (WHICH BY THE WAY, DID NOT TAKE 60 SEC. AS IT SAYS I WOULD ONLINE, I HAD TO CALL TO FIND OUT WHAT HAPPENED WITH MY APPLICATION.) SO I AM STUCK WITH ONLY $100 "REWARD" INSTEAD OF $150! HERE IS THE LINK I CLICKED ON TO APPLY: http://www304.americanexpress.com/getthecard/learn-about/BlueCash-Preferred/25330?intlink=US:CCSG:BlueCash-Preferred-SBS:LearnMore&intlink=us-CCSG-ProspectHP-FeaturedOffers-BlueCash-LM I WAS... More...
    (Credit Cards, Finance, Banks)
    gburdge's Picture   gburdge    0 Comments   Comments

  • Late fee on Early payment by American Express!



    My statemts are due on the first of every month. I made a payment on June 27th towards my July 1st statement. Then on July 6th, I made a payment towords my Aug 1st statement (Trying to get ahead). This week I get a letter from American Express saying my payment is late and I now have a late fee. I call them and I am told that the cut off for my billing cycle was July 6th (the same day I made my payment) at midnight. So since my payment was made at 5pm, the payment was applied to the July bill and not August. THEN, I was told that there was NO way it can be changed. I went up three... More...
    (Credit Cards, Finance, Banks)
    unica77's Picture   unica77    0 Comments   Comments

  • Platinum card holder of 30 years.



    I telephoned Amex travel services to book a hotel stay in New York City. There were a number of options and there were some specials at a few 4-star hotels, one being The London Hotel. I was currently on americanexpress.com and seeing a better rate. I was informed that I could book it online at AmericanExpress.com, which I did. I was told of all of the perks of the hotel, such as room upgrade (if available) late check-out, etc. Upon my arrival, I was told by the front desk clerk that I am not an American Express customer, but a Travelocity customer and was booked in the lowest floor... More...
    (Credit Cards, Finance, Banks)
    tmooser's Picture   tmooser    1 Comments   Comments

  • Discriminatory practices issuing credit



    I just signed up for the Executive Membership at Costco and applied for an American Express card there. I was the primary cardholder; my husband was the secondary cardholder. I had all interaction with Costco staff, not my husband. However, American Express determined that my husband should be the primary cardholder and will not let me complete the application process by phone. American Express doesn't even have my name in its system. Using discriminatory practices tarnishes your brand, American Express. Many women like me bring in substantial household income and I'm sure... More...
    (Credit Cards, Finance, Banks)
    KristyChicago's Picture   KristyChicago    0 Comments   Comments

  • Reps Lie to Get People to Sign Up for AmEx Credit Card



    I have held an AmEx Delta Airlines affiliate credit card for 12 years. Pay full balance every month and have never been late. I recently received an AmEx promo promising 25,000 bonus points if you sign up for the AmEx Gold Premier Card and spend $2000 in the 1st three months. I called AmEx and asked "if I cancel my AmEx Delta credit card, would I be eligible for the sign up bonus if I then applied for the AmEx Gold Premier card promotion?" The AmEx rep told me that there was no need for me to cancel my existing AmEx Delta card because they were two different cards. He went... More...
    (Credit Cards, Finance, Banks)
    ScammedByAmEx's Picture   ScammedByAmEx    1 Comments   Comments

  • Bad Application Policy - Ignorant Employees



    I was asked by AmEx to provide additional information as part of the application process, particularly %u201Ca letter on original letterhead from your bank confirming your home address, including their title and signature%u201D. I am not questioning the rational behind having bank verifying my home address, there a lots of other ways to do it, the problem is with the %u201Coriginal letterhead%u201D. I visited 4 different branches of my Bank of America and talked to everyone all the way to VP of the branch and none of the reps were able to produce a letter on the letterhead. It simply... More...
    (Credit Cards, Finance, Banks)
    adamtb's Picture   adamtb    0 Comments   Comments

  • American Express Prepaid



    I purchased an American Express Prepaid card to use for on-line purchases. Everytime I use it the monies do not go through even though they send a text saying it was deducted then I spend time calling AE and the company trying to get it resolved. AE says just to wait 8 days and the funds will be returned, that is if you can understand them. It's MY MONEY not AE's and in the account. As soon as I get this resolved I'm done with AE Prepaid. More...
    (Credit Cards, Finance, Banks)
    klm3jb's Picture   klm3jb    1 Comments   Comments

  • 1-800 Customer Service NOT LOCATED IN US!



    Every single time I contact Customer Service I am connected to some in India, Pakistan, Middle East, everywhere except the USofA! I always have to ask to speak with someone in the US! THIS is unacceptable. I am a citizen in the US, buy my products and pay my payments in the US FROM MY US CREDIT UNION and should be able to KNOW whomever I am speaking with (from my Merchant) their service people are getting paid to do their jobs in AMERICA! American citizens need to step up and be heard for if we keep allowing other countries to take over our jobs there will be nothing left here in America... More...
    (Credit Cards, Finance, Banks)
    CGOTZEFF's Picture   CGOTZEFF    0 Comments   Comments

  • 2 years in a row they don't send me my reqwards check



    This is the 2nd year in a row that Amex said they mailed my rewards refund that I have yet to recieve. Same Pattern every year, I stop getting paper statements in December even though I am signed up for them and I never get my Check. Then I mysteriously start getting paper statements again after the period they say they will cut the checks and tell me i am no longer eligable. They say its now on my March statement, which I have yet to see. If it does not come next week, I will cancel the card and never again use Amex. They are doing business like US Bank im suprised they dont have... More...
    (Credit Cards, Finance, Banks)
    Stonelord's Picture   Stonelord    0 Comments   Comments

  • Crazy cancellation reason



    I received a email today We are contacting you to be sure you do not have any surprises when you try to use your card. We wanted to let you know we have had to make the decision to close your account listed above. People please.I have paid on time for a straight 6 years and i decide to pay off the remaining $400 that I owe you and you get mad!You say its because of my credit score...please people it was lower than that when you gave it to me. I feel cheated.And like I told the man that so call mistakely hung up the phone in my face I will be heard.I will be heard.... More...
    (Miscellaneous)
    rerocker37's Picture   rerocker37    0 Comments   Comments

  • Read the fine print



    For the first time since holding an American Express/Delta Skymiles co-branded card I was under the impression that my annual spending had reached the threshold bonus figure of $25,000 qualifying me for 10,000 bonus "MQMs" in my Delta Medallion account. I got to the end of the year, seeing that I had exceeded the amount by $170 and began to look for the bonus in my Delta Airlines account. I called American Express this morning to find out why I haven't received this bonus. I was told that I didn't have the required "qualified spending" and that I was short by a... More...
    (Miscellaneous)
    lazchance's Picture   lazchance    0 Comments   Comments

  • False Reporting



    I have been a card holder since the 80"s I received a letter from American Express just before Christmas thanking me for being a good customer and that they were increasing my limit. I made a purchase on 12-24-11 and went on vacation on 12-26-11. Before leaving on vacation I paid my bill. Long story short when I returned on 1-9-12. I had a letter from the company stating that my account was closed due to filing bankrupsy. This was absolutely false information and they know it, however they have not reinstated my account. This false information was sent to the credit agencies,... More...
    (Credit Cards, Finance, Banks)
    G4girl's Picture   G4girl    0 Comments   Comments

  • American Express Does Not Care



    I am talking about AMEX in the UK - I have been a member since 1989 and have seen the service gradually go down. Today I dont think anyone should get a AMEX card in the UK. Honestly you will regret it. Learn from someone that has been a customer for over twenty years. Maybe its differnet in the US - the UK AMEX has lost control of customer services. Too many complaints and they know its too much to fix. Shame cause when i first joined in 1989 they were really not bad. Mind you I only started having problems about 5 years ago. So maybe they were already bad but I wasnt doing much... More...
    (Credit Cards, Finance, Banks)
    shafiq's Picture   shafiq    0 Comments   Comments

  • Misbehaviour at American Express Agency



    I was shocked to see the behaviour of people representing a american express travel agency in MGF Megacity Mall, Gurgaon, Haryana INDIA. They were so rude that were not interested in attending a customer and behaved very rudely to sent me back from there office. It was so rude that i will never again go to an Amex travel agent nor refer anyone in future. Shame for such a big company to keep such people as their representative. Thanks, Apurve Sharma apurvesharma@yahoo.co.in More...
    (Travel)
    apurve's Picture   apurve    0 Comments   Comments

  • American Express Card



    I have been an American Express customer since 1982. Last year I became a platinum card holder because up till then I felt that when I had a complaint they would listen and do something about it. In the past year I haven't got the service I am used to, I've tried to cancel the platinum card for weeks now and go Gold because I don't want to lose my points and they kept me waiting, then connected me to someone in the Phillipines and then she connected me to someone that could help me but I couldn't wait any longer. I am a very good customer and wanted some of the high... More...
    (Credit Cards, Finance, Banks)
    rubydavis's Picture   rubydavis    0 Comments   Comments

  • Refund of credit balance



    I have been working with American Express to get a refund on my credit balance and due to incompetence in the customer service department, I still do not have my refund and the account has been closed for 6 months. Two refunds checks have been mailed, but they keep sending them to an old address after repeatedly giving them my correct address. It might not be much money for AMEX, but it is a lot of money to me and it is causing me great problems. They have not shown any concern for my situation and have not done anything to attempt to speed up the process. I am a very unhappy customer... More...
    (Credit Cards, Finance, Banks)
    mrakoski's Picture   mrakoski    Read The Conversation   Read The Conversation

  • AMEX waiting on refund



    My credit card account was closed in January 2011. I sent a request in for my credit balance of $1,032.12 in March. The AMEX customer service rep said wait and the check will come in a couple of weeks. They verified my adress, which was already on the account, and said it would be processed. Now we move forward to June, still no refund check from American Express. I call back "customer service" They proceed to tell me that they sent my refund to my old address where I lived 4 years previous. WHY they did this I don't know, they were able to get all of my bills and other... More...
    (Credit Cards, Finance, Banks)
    mrakoski's Picture   mrakoski    0 Comments   Comments

  • AMEX Customer Service



    Your service is no service at all. I suggested after writing of my experiance with AMEX, that you change your name to Iranian Express to be more representative of your honesty and service. I am embarrassed to think that you call yourselves "American". I hope that someday you are all left to answer the calls of Zimbabwians or Mongolians when America has been run out of business by your greed and the greed of other "American" Corporate giants. Goodbye and goodluck. Sincerely, Patricia A Mace More...
    (Credit Cards, Finance, Banks)
    cotton17's Picture   cotton17    Read The Conversation   Read The Conversation

  • Unhappy Amex Gold Card Customer



    I have merrily rolled along with Amex for years, cheerfully paying their fees and never having problems. Until, I had a problem. The first problem I had with them was back in March. I called and actually got a woman who spoke English although she was from India.. I had a technical problem with the on-line service. It wouldn't let me change the amount of my Auto Pay. She said that she would have to connect me to Technical Support. I got some Indian gentleman. He seemed disgruntled. Usually there is a problem with English, but I am very patient. He explained that he would have to... More...
    (Credit Cards, Finance, Banks)
    cotton17's Picture   cotton17    1 Comments   Comments

  • $100 restaurant certificates



    A few days ago I received 2-$100 restaurant certificates for a Gold Card promotion. On the surface this seemed nice but when investigated further it proved to be far beneath what one would expect from AMEX. Over the many years I have been a user of the Platinum card and now the Gold card and I have been proud of my association with your firm. But following a review of the terms to validate the certificates and the list of restaurants that will honor them here in Tucson, I was astonished that AMEX would stoop to such a promotion. Most of the restaurants listed are no better than diners or... More...
    (Miscellaneous)
    thirte's Picture   thirte    0 Comments   Comments

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American Express Comments


Getmymoney says: (3 months ago)
 0
I purchased 2 American Express prepaid gift cards through AAA membership website in December of last year, I called and cancelled the cards and requested for a refund because I did not the the cards after all. This is now febuary and I have not received the refund back in my visa card . When I called the customer service I have been told the refund is processed and it will take 15 days, I waited 15 days I did not get the money, I called the customer service again, the refused had to be processed again and I was again told it will take another 15 days to process. Today 2/12/2013 I have not received my money or refund . I. Gave them a call and a guy over the phone told me sorry mem" I. Will have to place an order because for your refund, and is there anything I could help you with. It will take about 15 to 20 days for the refund to come through.. I am very frustrated and disappointed.with company and their outsourced customer service employees. Is their any one who can tell me how I can get my money refunded sooner or tell me what else I do.



leonnorell says: (9 months ago)
 0
I have been with american Express for over 30 years. I reecently telehphoned them to ask if it would be in order to pay my monthy due two weeks late, to whcih I was told 'no problem'. I subsequently found that a 'late payment' had been recorded with the credit agencies, as to which, if I had been warned, I would have made the payment on time. When I complained I received a very rude and authoitarian letter from a woman referring me to the agreement. I telephoned her senior, who agreed that this should not ahve been done. After receivng another letter from the obviously very angry woman, I tried to contact the senior again three times, but who ignored my comunications and refused to come to the phone. I have now referred the matter to the Financial Ombudsman and am writing to the CEO in the US.



jrisso says: (3 years ago)
 0
no to american express



abemathew says: (3 years ago)
 0
The $50 American Express card I received 3 months ago expires12/13. Wanted to use it today...so I checked the balance, and what? it has a '0' balance- the card was never used!
What am I to do? What happened to the $50 that is supposed to be in it? Is American Express taking money off up front and scaming me??!!



shrimpann says: (4 years ago)
 0
How, under the law, are they allowed to do this to us with no valid reason? Who can we contact that can make a difference?



Jdeals says: (4 years ago)
 0
DO NOT USE AMERICAN EXPRESS! NEVER EVER get involved with them or it will end in tragedy. PLEASE trust me on this one.



snidewoman says: (4 years ago)
 0
Yes contact the better business bureau but more importantly contact your congress rep... there is legislation waiting to be passed to stop this kind of abuse.

Also they want tarp funds... I SAY NO NO NO funds for these cheats.



first says: (4 years ago)
 0
Poor business,will never do business with this company again. This company could careless about their customer! Say NO to American Express!



first says: (4 years ago)
 0
I had these same problems with amex, something has to be done about this unkind act! I filed a complaint with the Better Business Bureau. Its very important for everyone to report their situation to the bureau and they will investigate it for you and follow up with you on the issue. www.bbb.org



djdjdj2007 says: (4 years ago)
 0
I was a card holder of American express "Blue."I had never been late on my payment and always paid at least 80% of the balance. In March 2009, I paid off the entire balance and with out warning, American express canceled my account. When I called to see why I was told that after checking my credit history that my balances on a few other accounts were high. American express can keep their card But their actions will lower my credit score.



whypay says: (4 years ago)
 0
It's nice not to be alone, but it's really sad that AMEX can do whatever to customers and there is no recourse. I haven't been a customer as long as many of you; just since 2006. My credit line wasn't as high either; just $1200.00. But I always paid on time if not before time and mostly more than the previous month's balance because of the low limit and I had liked being able to manage something in my life. I went to use the card to rent a car to see my kids last weekend and when I got to the counter the poor clerk had to tell me my card was canceled. Not declined - because I had just made a $500.00 payment to cover the travel I was anticipating. AMEX didn't even have the decency to inform me ahead of time so at least I could prepare. I understand they have every right according to their "agreement" but my financial situation didn't get the way it is overnight and AMEX has definitely been aware of its status the entire time. I depended on that card and it sucks that consideration can't even be given on a humane basis.



flower21 says: (4 years ago)
 0
Please have a real person contact me conerning my account. I will to speak to someone about this asap.



fit2btied says: (5 years ago)
 0
I HAD been a member of american express for over ten years with three acoounts until October 08

I have never been late, always paid my balances off and in late september I received an e-mail telling me that they had either lowered my credit lines or removed my ability to pay over time. now keep in mind one of my accounts had a $27,000.00 line of credit and they lowered it to $500.00 and I won't go into detail about what horrible things they did to my other accounts but needless to say none of my accounts are worth using now nor would I.

It's sad to hear that they are laying off people but I hope everyone stops use there cards and boycotts them!!!!!

It would bring me much pleasure to hear that they are filing for bankruptcy because all of us that did absolutely nothing to them but pay our bills and be loyal to them brought them to their knees!!!



zsazsa says: (5 years ago)
 0
I recently tried to make reservations for a hotel in Manhattan, but was cut down by some frustrated supervisor who thought he was talking to his mother. I am a custormer for a hundred years and donot need to be bullied by this ignoramous.




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